Effective Date: 10 June 2025

Echo Office is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information.

What Information We Collect

We collect personal and business information necessary to provide our remote receptionist and virtual office services. This includes:

  • Full names
  • Business details
  • Phone numbers
  • Email addresses
  • Payment information
  • Any other business-related information required to carry out our services


We only collect information that is relevant to our work and do not collect unnecessary data.

How We Collect Information

We may collect your information through:

  • Website forms
  • Emails
  • Phone calls
  • Client service request forms

How We Use and Share Information

We use the information we collect only to deliver our services to you efficiently and professionally.

We do not share your personal or business information with:

  • Other businesses
  • Competitors
  • Third parties not involved in our services


However, we may use secure tools such as Google Drive to store and manage your data.

How We Protect Your Information

We take your privacy seriously and have measures in place to keep your information safe:

  • Password-protected systems
  • Secure cloud storage
  • Limited access by trained staff only

Cookies and Website Tracking

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand how visitors interact with our site, allowing us to improve functionality and user experience.

We may also collect non-personal data through website analytics tools (such as Google Analytics), including information about your device, browser type, pages visited, time spent on the site and other usage statistics. This data is used solely for internal analysis and to optimise our website’s performance.

By using our website, you consent to the use of cookies and analytical tracking in accordance with this Privacy Policy. You can manage or disable cookies through your browser settings at any time.

Who We Work With

Echo Office provides services only to clients based in Australia. We do not currently offer services internationally.

Your Rights

You have the right to:

  • Access the information we hold about you
  • Request corrections if any information is incorrect
  • Request deletion of your data if no longer required


To make a request, please contact us at: info@echooffice.com.au or 08 7094 8179

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated date.

Send Us a Message

Fill out the form and our team will get back to you as soon as possible.